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What to expect on your first visit

Before your first appointment you will be emailed a link to a consultation questionnaire along with your booking confirmation. This will take around 5 minutes to complete on your phone or computer. If you are unable to fill in the questionnaire remotely, this can be done in person at the time of your appointment.

When you attend for your appointment, if possible wear comfortable and flexible clothing to assist with examination. In many cases you will be asked to de-robe in order to allow thorough examination of the area and will be provided with a patient gown if necessary.

First Dr Moss (DC) will expand on the questions that you have already answered and take a detailed history of your presenting complaint and any relevant past health history as well as asking about lifestyle habits and occupation that are so frequently the cause of problems. You may be asked questions around diet and nutrition, stress load and exercise. The more information that is given the better we are able to establish a correct course of treatment to help you get well and stay well long term. All information you give is of course bound by doctor-patient confidentiality and will not be shared with any other medical professionals without your express permission.

Following this Dr Moss (DC) will perform a thorough physical examination including chiropractic, orthopaedic and neurological testing as well as movement pattern screening. This will be focussed on your area of pain firstly but will look at the whole body to establish any related problems or contributing issues. If necessary you may be referred for X-ray, MRI or laboratory tests before an accurate diagnosis can be made.

Once examination is complete you will be given an initial diagnosis (depending on the need for further tests) and told whether or not chiropractic can help.

Depending on your condition treatment may not be able to be given on the first visit but we will always do what we can. This initial visit normally takes between 45-60 minutes.

Follow up visits

On your second visit you will be given the results of any further testing (X-ray/MRI etc) that has been done and will be given a working diagnosis and details on your treatment plan meaning the type of treatments you need, the frequency and duration of the treatments and anything you will need to undertake to help in your recovery.

The number and frequency of treatments required varies depending on your condition. Visits tend to be closer together to start with during the acute tissue recovery phase and as the condition improves longer gaps can be taken between treatments.


Often people are under the impression that correction of alignment and mobility and recovery from e.g. back pain can occur very quickly with treatment. Although this is true in some cases, it is unfortunately common that problems arise due to dysfunction that has been present for a long time before the pain started. Subsequently addressing these underlying, longer term issues, can require a number of treatments. Progress assessments are made every 6 or 12 visits.

Follow up visits last either 20 or 30 minutes depending on your condition.

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